Our Terms & Conditions

General

This website is owned by Living Central Limited, trading as Lyvly.

This site is operated and controlled in the United Kingdom and is governed by English law. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.

By continuing to access Lyvly web pages, you agree to the following terms in their entirety.

  • You expressly acknowledge that use of the site is at your sole risk. Neither we nor our parent or affiliated companies nor any of our respective employees, agents, third party content providers or licensors warrant that the site will be uninterrupted or error free; nor do we make any warranty as to the results that may be obtained from use of the site, or as to the accuracy, reliability or content of any information provided through the site. The site is provided on an “as is” basis without warranties of any kind, either express or implied, including, but not limited to, warranties of title or implied warranties of merchantability or fitness for a particular purpose, other than those warranties which are implied by and incapable of exclusion, restriction or modification under the laws applicable to this agreement.
  • In no event will Lyvly, or any person or entity involved in creating, producing or distributing the site be liable for any indirect, incidental, special, consequential or punitive damages arising out of the use of or inability to use the site. You hereby acknowledge that the provisions of this section shall apply to all content on the site.
  • Except where expressly indicated nothing on this website constitutes an offer to enter into legal relations, including but not limited to contractual obligations. Lyvly accepts no responsibility or liability for any loss or damage howsoever caused as a result of any information contained on this website.
  • The contents of this site are protected by copyright and other proprietary rights, which are the property of Lyvly as owner or authorised licensee and are subject to the following copyright notice.

Member application process

Reservation Payment: Upon receipt of £200 reservation payment, your room will be reserved for 5 days. This £200 will be taken off your first rental payment so you don’t lose any money. If you cancel your reservation within 24 hours you will get a full refund, no questions asked.

Fees: Like we said, it'll all-inclusive. In an industry riddled with little fees that bleed people dry, we strive to simplify and remove the worry. We've dropped everything but the small charge for room cleaning at the end of tenancy (needed to reduce the chance of messes on departure), but kept that modest.

  • Arrangement fees: £0 (industry standard is £200 - 300)
  • Debit / credit card fees: 0% (industry standard is 2%+)
  • End of tenancy room clean: £97 (industry standard £200)

Application information: The information that you provide during the application process will be used by Lyvly, its agents, Members and Landlords for the purposes of letting and contact regarding the letting. Information is processed in confidence and within the guidelines of The Data Protection Act (1998) and the appropriate International privacy laws.

Your declaration / consent: You understand that the information you provide forms the basis of granting you a tenancy and by proceeding with the application you confirm that it is accurate. You consent to:

  • Lyvly carrying out a search with a licensed credit reference agency, and retain records of any such search.
  • Lyvly or a licensed credit reference agency making any employer or financial enquiries necessary to assess your suitability for this tenancy.

Landlord Commission and Charges

What we charge you depends a lot on what kind of property you're letting. But here is a breakdown of all our charges to give you an idea of what to expect.
Your Lyvly property expert will talk you through our Terms & Conditions, the services we offer and what your fees will be. (all fees and charges are shown including VAT.)

Commission
Member and Landlord Management Services 24.0% (20.0% + VAT)
Member Management Services 16.8% (14.0% + VAT)
HMO licence holder and/or manager 4.8% (4.0% + VAT)
Renewal, extension, continuation or holding over    At the same rate as above
Interior Design Services
Interior Design Consultation fee £1,500 (£1,250 + VAT)
Additional charges
Copy statements, per copy Included
Income and expenditure report, per report Included
Right to rent check, re-check Included
New Tenancy Agreement Included
Tenancy Renewal Agreement Included
Deposit Registration Included
Deposit Transfer Included
Serving of Notices Included


Home size1 bedroom2 bedroom 3 bedroom4 bedroom5 bedroom +
Regular Cleaning
of common areas
£15.00
Fortnightly
£18.00
Fortnightly
£21.00
Fortnightly
£27.00
Weekly
£36.00
Weekly
Deep Clean£84.00
Annually
£96.00
Annually
£108.00
Annually
£204.00
Annually
£252.00
Annually
Approximate
Basic Consumables
cost per order
£40.00
(~£80 pa)
£40.00
(~£160 pa)
£40.00
(~£240 pa)
£60.00
(~£300 pa)
£70.00
(~£2,500 pa)


'Basic House Consumable products' includes:
  • Dishwasher tablets and rinse aid
  • Washing up liquid
  • Toilet paper
  • Lightbulbs