You should see no noticeable change; your home will continue to be managed by us.
The team will be a little smaller, but we're confident this focused approach on a smaller number of homes will provide an even more personalised service to you. All the services we provide (including utilities, cleaning, consumables, screening housemates...) will remain the same.
From 1 March, your home will be managed directly by the landlord rather than by Lyvly. You will continue to be provided with all services, as per your lease. Until then, we will continue taking care of your home and remain your point of contact for maintenance and queries.
What will remain the same from 1 March, unless decided together with the landlord:
• Your lease and all its terms, including the same rent, notice and end date
• Your services, provided by the landlord (e.g. utilities, cleaning, consumables)
What will change from 1 March:
• You will have set up your rent payment directly with the landlord
• Your deposit will be transferred automatically
• Your single point of contact will be the landlord
Your landlord will be in touch shortly, so please be on a lookout.